Quality Window: Frequently Asked Questions
Here are some of the most frequently asked questions regarding Quality Window, Version 5.0. If you are looking for more user help, refer to your manual or simply give our tech support staff a call. With over 3000 installations in over 70 countries, many of the questions that we get invariably lead to ideas for new add-ons, screens or improvements.
'Number of Questions to Ask' for multi-level popups has changed to 1.
With the release of Quality Window Build 5.0.0.684 an issue has come to light that originated with a previous release of Quality Window.
| Symptom: |
When adding data in Quality Window a popup variable that used to ask more than one question is now asking only one question.
|
Resolution: |
Using the latest version of QWSetup (5.0.0.83 or higher) check all popup variables that use mutil-level popups to make sure that the 'Number of Questions to Ask' is set properly based on the popups use for that variable. |
How do I to run a report on Monday to show how we did on Friday?
In QWSetup
- Add a Calculated variable and use the @DOW[] function.
This will return the day of the week (1, 2, 3, 4, 5, 6 or 7) where 6 = Friday.
In Quality Window
- Create a View with:
- Date Filter set to:
- From: Beginning of Previous Week
- To: End of Previous Week
- A Variable Filter set to:
- Vx DOW = 6
where Vx is the variable number with the @DOW[] calculation
How Do I Calculate the Time Difference Between 2 Variables?
Example: You have 2 variables (Start_Time (V3) and Stop_Time (V4))
The Start_Time & Stop_Time variables must be defined as Numeric with 2 decimal places.
When entering data into the Start_Time & Stop_Time variables use a decimal between the hour and minutes.
Example:
10:30 would be entered as 10.30
10:59 would be entered as 10.59
The Calculated time difference variable (V5) can be divided by 60 for minutes or by 3600 for hours.
Example: Time_Diff (V5) would be calculated as
@TIMEDIFF[V3,V4] to return seconds
@TIMEDIFF[V3,V4]/60 to return minutes
@TIMEDIFF[V3,V4]/3600 to return hours
The variable (V5) that calculates the time difference should also have 2 decimal places.
Click here to download an example template showing how calculate the time difference between 2 variables.
Why upgrade to 5.0?
"What platforms does Quality Window 5 run under?"
| QW 5 has been tested and runs under: |
Windows 98
Windows ME
Windows NT 4.0
Windows 2000
Windows XP |
"What are the system requirements for Quality Window 5 ?"
| Minimum | Recommended |
| Memory: | 32 MB RAM | 128 MB |
| Disk Space: | 15 MB | 30 MB |
| Resolution: | 800 x 600 x 256 colors | 1024 x 768 x 16 million colors |
"Do I need a license to run Quality Window 5 ?"
Yes! You need a separate license for each computer that Quality Window 5 is running on. For example, if you have three production lines and want to run Quality Window 5 on each line, plus a copy in the Quality Control manager's office, you need to purchase four licenses. It is against the law to run an unlicensed version of the software.
"I would like to try Quality Window 5 before I buy it. Can I get a demo copy?"
Yes! Click here to download a full working version of Quality Window that will run for 30 days. Upgrading your demo version to a full working version is as simple as sending an e-mail.
"I could use some help setting up my Quality Window 5 application. Do you hold training courses?"
Yes! The right to purchase additional training is part of the original contract to buy Quality Window. We typically hold a course every two months at our headquarters, and if numbers permit (14 people or more) we will travel to your company and hold the training course there. Check out the training page on this website for more info.
"How can I tell what version I am running?"
You can determine what version you are running by simply running the program. The version
number is found on the Help / About screen. To find out
if you are running the latest version, check out Upgrades page
for more information, including what has changed in the latest maintenance release.
"Is Quality Window Year 5 2000 ready?"
Yes. Quality Window 5 can process dates from 1950 to 2049. Earlier versions (4.4 and earlier) cannot. More information is available in the Articles section.
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